This policy is designed to ensure that you are aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
ADDRESS: 1426 Bent Oaks Blvd. Deland, FL 32724 United States
WORKING TIME
Monday to Saturday between 8:00 am to 9:00 pm.
Handling Time
We take pride in our efficient handling process. Your order will be prepared and dispatched within a minimum of 1 day and a maximum of 3 days. Please note that our team operates from Monday to Saturday. Orders placed on the weekend will be processed on the next business day.
Shipping time/Shipping cost
Shipping Time/Transit Time:
Once your order has been shipped, the transit time will vary depending on your location. Expect a minimum of 1 day and a maximum of 5 days for delivery, subject to our shipping schedule. Deliveries also take place from Monday to Saturday
Where can customers receive their orders with this service?
At the customer’s address
Shipping Cost:
We are pleased to offer free shipping on all orders. No additional shipping costs will be applied to your purchase.
Order tracking
We understand how exciting it is to receive a package and that’s why we provide a confirmation email with a tracking link, allowing you to follow your order all the way home! However, please be patient and allow 1-3 days for the carrier to scan your package into their system.
If you try to track your package and don’t see any information available, don’t worry. This simply means that the carrier has not yet processed your package.
Once your package has been scanned into their system, tracking events will begin to populate the tracking page, and you can keep an eye on your package’s journey until it reaches your doorstep.
Cancellations
If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our Refund & Return Policy.
Item not received
If you’ve successfully placed an order and haven’t received it yet the tracking status shows it’s delivered, please contact the mail carrier to find your item, as once the item has been dispatched we have no control over it (once it’s in the carrier’s hands). If the problem persists kindly email us at paulo@artdetails.com
I hope this shipping guide helped you with your online store! Please comment with any questions you may have and I’ll be happy to answer them.
Contact Us
Address: 1426 Bent Oaks Blvd. Deland, FL 32724 United States
Email: paulo@artdetails.com
Phone Number: 305-322-8107
Customer Service: Monday to Saturday between 8:00 AM to 9:00 PM